{"id":1861,"date":"2023-12-01T09:51:53","date_gmt":"2023-12-01T08:51:53","guid":{"rendered":"https:\/\/pvhome.com\/faq\/"},"modified":"2024-02-28T11:28:09","modified_gmt":"2024-02-28T10:28:09","slug":"faq","status":"publish","type":"page","link":"https:\/\/pvhome.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;255deg&#8221; background_color_gradient_stops=&#8221;rgba(43,135,218,0) 15%|rgba(0,40,85,0.62) 57%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/pvhome.com\/wp-content\/uploads\/2023\/12\/PVHome-autoconsumo-solar-facil-kits.jpg&#8221; module_alignment=&#8221;left&#8221; min_height_tablet=&#8221;500px&#8221; min_height_phone=&#8221;500px&#8221; min_height_last_edited=&#8221;on|tablet&#8221; 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_module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat||||||||&#8221; text_text_color=&#8221;#002855&#8243; text_font_size=&#8221;18px&#8221; header_font=&#8221;Montserrat|300|||||||&#8221; header_text_align=&#8221;left&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;3.7vw&#8221; position_origin_a=&#8221;center_left&#8221; vertical_offset=&#8221;-308px&#8221; position_origin_a_tablet=&#8221;center_left&#8221; position_origin_a_phone=&#8221;center_left&#8221; position_origin_a_last_edited=&#8221;on|desktop&#8221; position_origin_f_tablet=&#8221;&#8221; position_origin_f_phone=&#8221;&#8221; position_origin_f_last_edited=&#8221;on|phone&#8221; position_origin_r_tablet=&#8221;&#8221; position_origin_r_phone=&#8221;&#8221; position_origin_r_last_edited=&#8221;on|phone&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_margin=&#8221;||16px|||&#8221; custom_padding=&#8221;||0px|||&#8221; animation_direction=&#8221;left&#8221; header_text_align_tablet=&#8221;left&#8221; header_text_align_phone=&#8221;left&#8221; header_text_align_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;63px&#8221; header_font_size_phone=&#8221;64px&#8221; header_font_size_last_edited=&#8221;on|tablet&#8221; positioning_tablet=&#8221;&#8221; positioning_phone=&#8221;&#8221; positioning_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>FAQ<\/h1>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#16A1DD&#8221; divider_weight=&#8221;3px&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;6%&#8221; custom_margin=&#8221;||-14px|||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]Explore our frequently asked questions to get clear and precise answers. If your question isn&#8217;t here, don&#8217;t hesitate to contact us We&#8217;re here to help![\/et_pb_text][et_pb_button button_url=&#8221;#form-faq&#8221; button_text=&#8221;+ Add question&#8221; disabled_on=&#8221;on|off|off&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#FFFFFF&#8221; custom_margin_tablet=&#8221;||-120px||false|false&#8221; custom_margin_phone=&#8221;||-120px||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; sticky_enabled=&#8221;0&#8243; button_bg_color__hover=&#8221;#002855&#8243; button_bg_enable_color__hover=&#8221;on&#8221; button_border_color__hover_enabled=&#8221;on|desktop&#8221; button_border_color__hover=&#8221;#002855&#8243;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.22.2&#8243; 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header_3_font=&#8221;Montserrat|300|||||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;39px&#8221; max_width=&#8221;600px&#8221; custom_margin=&#8221;|||&#8221; custom_margin_tablet=&#8221;0px|50px||50px&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;|||&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;30px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>General questions<\/h3>\n<p>[\/et_pb_text][dipi_floating_multi_images _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; transform_scale_tablet=&#8221;&#8221; transform_scale_phone=&#8221;&#8221; transform_scale_last_edited=&#8221;on|tablet&#8221; transform_translate_tablet=&#8221;0px|153px&#8221; transform_translate_phone=&#8221;0px|153px&#8221; transform_translate_last_edited=&#8221;on|phone&#8221; transform_rotate_tablet=&#8221;&#8221; transform_rotate_phone=&#8221;&#8221; transform_rotate_last_edited=&#8221;on|tablet&#8221; transform_skew_tablet=&#8221;&#8221; transform_skew_phone=&#8221;&#8221; transform_skew_last_edited=&#8221;on|tablet&#8221; transform_origin_tablet=&#8221;&#8221; transform_origin_phone=&#8221;&#8221; transform_origin_last_edited=&#8221;on|tablet&#8221; transform_styles_last_edited=&#8221;on|phone&#8221; positioning=&#8221;absolute&#8221; position_origin_a=&#8221;top_right&#8221; vertical_offset=&#8221;-147px&#8221; z_index=&#8221;10&#8243; width=&#8221;29%&#8221; max_width_tablet=&#8221;59%&#8221; max_width_phone=&#8221;99%&#8221; max_width_last_edited=&#8221;on|tablet&#8221; custom_margin=&#8221;15px||||false|false&#8221; custom_padding=&#8221;||0px|||&#8221; custom_padding_tablet=&#8221;0px||||false|false&#8221; custom_padding_phone=&#8221;0px||||false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; transform_styles_tablet=&#8221;&#8221; transform_styles_phone=&#8221;&#8221; global_colors_info=&#8221;{}&#8221;][dipi_floating_multi_images_child img_src=&#8221;https:\/\/pvhome.com\/wp-content\/uploads\/2023\/12\/Globo-PVHome-FAQ.png&#8221; fmi_speed=&#8221;1700ms&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dipi_floating_multi_images_child][\/dipi_floating_multi_images][et_pb_accordion closed_toggle_background_color=&#8221;#ffffff&#8221; toggle_icon=&#8221;&#xe044;||divi||400&#8243; icon_color=&#8221;#002855&#8243; _builder_version=&#8221;4.23.1&#8243; toggle_text_color=&#8221;#002855&#8243; toggle_font=&#8221;Montserrat||||||||&#8221; toggle_font_size=&#8221;20px&#8221; toggle_line_height=&#8221;1.6em&#8221; body_font=&#8221;Montserrat||||||||&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; animation_style=&#8221;zoom&#8221; animation_direction=&#8221;top&#8221; animation_intensity_zoom=&#8221;10%&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_width_all=&#8221;0px&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_color=&#8221;#00496d&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;What is solar self-consumption?&#8221; _builder_version=&#8221;4.22.2&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;on&#8221;]Solar self-consumption is the ability to generate and use electricity at home from sunlight, reducing dependence on the conventional electricity grid.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How does PVHome work?&#8221; _builder_version=&#8221;4.23.1&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Through our digital platform, users can directly design their own photovoltaic project, selecting the surface area to occupy and the desired power. From <strong>PVHome<\/strong>, we will send the photovoltaic kit with top-brand components, including solar panels, inverters, support structures, and everything needed to install the self-consumption system quickly and easily.<\/p>\n<p>At a private level, with PVHome anyone can design their own project and start enjoying their own energy in a short time and at the most competitive price on the market. Once the design has been completed, you can choose one of the PVHome certified installers in your area to request a quote.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How much space do I need to install solar panels on my home?&#8221; _builder_version=&#8221;4.22.2&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span>The amount of space varies, but a typical system requires around 20 square metres per kW installed.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How much can I save by installing solar panels?&#8221; _builder_version=&#8221;4.22.2&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]The savings can be significant, with a typical payback of between 5 and 10 years, and long-term benefits in reduced costs.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How long does it take to install a solar home system?&#8221; _builder_version=&#8221;4.22.2&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span>Installation generally takes 1 to 3 days, but planning and permitting can extend the process. PVHome will manage these preliminary steps as well as the installation.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do I need permits to install solar panels on my property?&#8221; open=&#8221;off&#8221; _builder_version=&#8221;4.22.2&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span><span class=\"ui-provider ed bvk bvl bvm bvn bvo bvp bvq bvr bvs bvt bvu bvv bvw bvx bvy bvz bwa bwb bwc bwd bwe bwf bwg bwh bwi bwj bwk bwl bwm bwn bwo bwp bwq bwr\" dir=\"ltr\">Yes. PVHome has a documentation management service to deal with these issues.<\/span><\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What maintenance do solar panels require?&#8221; _builder_version=&#8221;4.22.2&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span>Maintenance is minimal. Occasional cleaning and annual check-ups ensure optimum performance over the years.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What happens on cloudy or rainy days?&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span>Although production is lower, the panels still generate energy. In addition, the system can harness electricity from the grid when needed.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is it possible to sell the excess energy I generate?&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span>Yes, in some places it is possible to sell surplus energy to the grid, providing an additional source of income.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What is the lifetime of a solar energy system?&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span>Solar panels have a lifetime of at least 25 years, ensuring a long-term investment.<\/span><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;form-faq&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_pattern_style=&#8221;on&#8221; background_pattern_style=&#8221;diagonal-stripes-2&#8243; background_pattern_color=&#8221;rgba(196,196,196,0.07)&#8221; custom_padding=&#8221;138px||100px|||&#8221; custom_padding_tablet=&#8221;0px||0px||false|false&#8221; custom_padding_phone=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221; da_disable_devices=&#8221;off|off|off&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; max_width=&#8221;1400px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;5%&#8221; custom_margin=&#8221;||-5px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; header_2_text_color=&#8221;#002855&#8243; header_2_font_size=&#8221;52px&#8221; custom_margin=&#8221;||34px|||&#8221; header_2_text_align_tablet=&#8221;&#8221; header_2_text_align_phone=&#8221;center&#8221; header_2_text_align_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span>We want to hear you!<\/span><\/h2>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#002855&#8243; divider_weight=&#8221;3px&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;6%&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;||-5px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; module_alignment_tablet=&#8221;left&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.23.1&#8243; text_font=&#8221;Barlow|300|||||||&#8221; text_font_size=&#8221;1.3em&#8221; link_font=&#8221;||||||||&#8221; ul_font=&#8221;||||||||&#8221; ol_font=&#8221;||||||||&#8221; quote_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Montserrat|300|||||||&#8221; header_2_text_color=&#8221;#212d3b&#8221; header_2_font_size=&#8221;40px&#8221; header_2_line_height=&#8221;1.5em&#8221; max_width=&#8221;750px&#8221; custom_margin=&#8221;|||&#8221; custom_margin_tablet=&#8221;0px|50px||50px&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;|||&#8221; text_font_size_tablet=&#8221;1.3em&#8221; text_font_size_phone=&#8221;1.3em&#8221; text_font_size_last_edited=&#8221;on|desktop&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Do you have a question that is not in our FAQ section? Don&#8217;t worry! <strong>Use this form to send us your queeries<\/strong>.<\/p>\n<p>Our team will be happy to help you and answer your questions as soon as possible.<\/p>\n<p><em>We are here to provide you with all the information you need!<\/em><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#002855&#8243; text_font_size=&#8221;16px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;40px|40px|40px|40px|true|true&#8221; border_radii=&#8221;on|18px|18px|18px|18px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_spread=&#8221;-8px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"wpcf7-contact-form-not-found\"><strong>Error:<\/strong> Contact form not found.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>FAQExplore our frequently asked questions to get clear and precise answers. 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