Privacy Policy

Last updated: December 2023

Basic Information on Data Protection
Responsible PV HARDWARE HOME, S.L.U., (Hereinafter “PVHome“)
Contact data protection propuestas@pvhome.com
Web site www.pvhome.com
Purpose To respond to queries, suggestions, complaints or requests for information
Legitimation
Consent of the interested party.
Recipients We will share your personal data with service providers who help or support us, or with those with whom we have a legal obligation.
User rights
You have the right to access, rectify, delete, oppose, request limitation of portability or not to be subject to automated individual decisions of your personal data, as explained in detail below.
Faced with any violation of your rights, especially when you have not obtained satisfaction in its exercise, a data subject may file a complaint with the Spanish Data Protection Agency (contact details available at www.aepd.es).
Additional Information Cookies Policy

www.pvhome.com (hereinafter, the “Website“)

(hereinafter, “we” or “us“).

This privacy policy (“Policy“) provides a general description of our practices regarding the use of personal information collected on the Website or processed in connection with the services provided on the Website (“Services“).

Please note that the Policy applies regardless of the device you use to access the Website or use the Services, whether it is a cell phone, tablet, computer or other device.

It is important that you read the Policy carefully because each time you access the Website and use our Services, you are accepting the practices we describe in the Policy. If you do not agree to the practices described in the Policy, you should not access the Website or use the Services.

It is also important that you check the Policy frequently to see if it has been updated. By accessing the Website or using our Services after we have updated the Policy, you are agreeing to the new version of the Policy. The most current version of the Policy will always be available here. You can check the “effective date” posted at the top to see when it was last updated.

This Web Site is not intended for children under the age of 18 so we do not knowingly solicit or collect data from minors.

Who is responsible for the processing of your data?

Identity: PV HARDWARE HOME, S.L.U., (N.I.F. B13810684).
Postal address: Avenida de Transición Española, 32, Parque Empresarial Omega, Edificio A, 3rd floor, 28108, Alcobendas, Madrid.
Telephone number: (+34) 674 713 633
E-mail: propuestas@pvhome.com
Registered in the Mercantile Registry of Madrid, Volume 45235, Book 0, Folio 80, Section 8, Page M-795937.

What kind of personal data do we collect and how did we obtain it?

The categories of personal data we collect from users of the Website:

  • Name
  • E-mail address
  • Telephone
  • Region of origin
  • Company of origin

Access credentials to the various tools provided by PVHome for purely commercial purposes may also be collected.

We have obtained all of the above information directly from the user by completing the information request form or the applicable registration form on the Web Site, as well as on the tools hosted on its domain.

The Website uses cookies that collect and use information in accordance with the provisions of the Cookie Policy.

For what purposes do we process your personal data?

The data may be processed exclusively for the purpose of answering your queries, suggestions, complaints or requests for information.

For how long will we process your data?

The data you provide will be kept for the period of time necessary to fulfill your request and, thereafter, the personal data will only be kept in the terms provided for the purpose of complying with the applicable obligations.

What is the legal basis for the processing of your data?

The legal basis for the processing of personal data is the consent of the user, given by sending the request for information. This consent may be revoked at any time.

To which recipients will your data be communicated?

We may share the information provided or generated on our Website with service providers who provide services on our behalf or account. These third parties have been carefully selected and we have entered into appropriate processor agreements with them to ensure that the data is processed in accordance with the provisions of data protection regulations and this Policy.

We may also provide personal data where we are required to do so by law.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our Website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).

The purpose of reCAPTCHA is to check whether data entry on our Website (e.g., in a contact form) is made by a person or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the Website visitor based on several characteristics. This analysis starts automatically as soon as the visitor enters the Website. For the analysis, reCAPTCHA evaluates various information (e.g. the IP address, the duration of the visitor’s stay on the Website or the mouse movements made by the user). The data collected during the analysis is sent to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is being carried out.

The data processing is carried out solely on the basis of our legitimate interest in protecting the Website and ensuring its security.

More information about Google’s reCAPTCHA service and Google’s privacy policy can be found at the following links: https://policies.google.com/privacy?hl=es and https://www.google.com/recaptcha/intro/android.html.

The Website includes plugins that allow you to perform certain actions on third-party social networks. These plugins are indicated by the logo of the relevant social network. If the user accepts these plugins, the corresponding content will be transferred to the relevant social network. The user can find information about how these plugins work and how they treat your information in the personal data protection policies of these social networks. If you do not want these social networks to collect your data, you should not accept the plugin and should log out of your account before browsing the Website.

What are your rights when you provide us with your personal data?

Any person has the right to obtain confirmation as to whether or not we are processing personal data concerning them.

In particular, data subjects may request the right of access to their personal data, as well as to receive them in a common format and machine-readable if the processing is carried out by electronic means (right of portability).

Likewise, data subjects may request the right to rectify inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Under the conditions provided for in the applicable regulations, data subjects may request the limitation of the processing of their data.

In certain circumstances and for reasons related to their particular situation, data subjects may exercise their right to object to the processing of their data. If they have given consent for a specific purpose, they may withdraw their consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. In these cases, we will stop processing the data or, where appropriate, we will stop processing it for that specific purpose, except for compelling legitimate reasons, or the exercise or defense of possible claims, or in those exceptions established in the applicable regulations.

All the aforementioned rights may be exercised by sending the corresponding request, which must include a means of identification, to propuestas@pvhome.com.

Faced with any violation of their rights, especially when they have not obtained satisfaction in its exercise, a data subject may file a complaint with the Spanish Data Protection Agency (contact details accessible at www.aepd.es).